FAQs
Answers to Common Questions
Everything you need to know before requesting a quote. Can't see your question? Include it in the quote form and we'll come back to you.
Which areas do you cover?
CleanVision serves South London — Croydon, South Croydon, Purley, Selsdon, Sutton, Bromley, Norbury, South Norwood, Thornton Heath, Coulsdon, Beckenham and surrounding areas. Not sure whether we cover your area? Send us your postcode and we'll confirm availability.
How is the price calculated?
Every property is different, so every quotation is tailored. We consider property type, size, condition, requested scope, access, timing and any add-ons such as carpets or ovens. You'll receive a clear, personalised quotation after submitting the enquiry form.
Do you provide cleaning products and equipment?
In most cases yes — but for some contracts (such as HMOs or offices) clients prefer that we use their own supplies for consistency. Let us know your preference in the quote request and we'll agree it in your quotation.
Can I arrange recurring cleaning?
Yes. Weekly, fortnightly and other frequencies are available subject to availability. Recurring schedules are agreed as part of your quotation.
Do you clean HMOs and communal areas?
Yes — HMO cleaning is one of our core services. We support landlords and property managers with recurring communal-area visits, tenant changeovers, vacant-room preparation and periodic deep cleans.
How quickly will I receive a response?
We aim to review every enquiry as quickly as we reasonably can and reply using your preferred contact method. Please keep your enquiry reference in case you need to follow up.
Do you handle end-of-tenancy cleans?
Yes. End-of-tenancy scope depends on property size, condition, appliances, carpets and any additional requirements. You'll receive a tailored quotation before we start.
Can you handle same-day or urgent turnarounds?
Same-day and urgent turnarounds are subject to availability. For short-let hosts and estate agents, we recommend sharing schedules in advance so visits can be planned.
Do you remove waste, clutter or abandoned items?
Removal of excessive waste, abandoned belongings, hazardous materials or bulky items is priced separately from standard cleaning and discussed as part of your quote.
How do I request a quote?
Use the Request a Free Quote form. Tell us about the property, the required service and your timing — photos are helpful but not required. We'll review and prepare a personalised quotation.
Get in touch
Tell Us About Your Property
Whether you need a one-off clean, recurring support or cleaning across multiple units, send us the details and we'll prepare a tailored quotation.
